George Rimalower is president of ISI Translation Services ( www.ISItrans.com ), a language services company specializing in healthcare and other industries. The number of Muslims and Hindus has inched up, rising from 4.7 percent in 2007 to 5.9 percent in 2014, reports Pew Research Center. By clicking "Send Message", you agree to our, Formal Communication Health And Social Care, Interpersonal Skills In Health And Social Care, Barriers To Communication In Health And Social Care, Covert Abuse Of Power In Health And Social Care, Evaluate The Influence Of Two Major Theories Of Ageing On Health And Social Care Provision, Effective Communication In Health And Social Care Essay, Working Practices In Health And Social Care, referral Introduction to Health and Social Care, Identifying Needs research in health and social care uses, Examples Of Multi Agency Working In Health And Social Care, Explain Potential Hazards And The Harm That May Arise From Each In A Health Or Social Care Setting, https://paperap.com/paper-on-cultural-differences-health-social-care-communication/, terms A patient’s cultural background can have a profound impact on health care, and doctors need to be aware of this. Another one of the most common examples of cultural differences in the workplace is how well (and how much) someone promotes their contributions. But being culturally sensitive is not limited to providing an interpreter for patients who require one. The American “melting pot” metaphor has never been more appropriate, as racial and ethnic diversity continue to increase in our country. In western societies it is taught from a young age that looking someone in the eye when talking/being talked to is polite. Touch and proximity in public differs greatly in what is seen as acceptable between Western and Asian societies. More and more medical schools have integrated “cultural competency” into their curricula, reports the New York Times. The Doctors Company’s closed claims studies have shown that inadequate provider-patient communication is a frequent contributing factor to patient noncompliance, poor patient outcomes, and litigation. Want to add some juice to your work? Body gestures The uses of a finger to indicate “come here please” to someone else, or to point to someone/something is seemed normal and acceptable. This would be a more formal occasion so both people would address each other as Mr/Mrs/Dr. Effective provider-patient communication leads to an increase in patient satisfaction, better compliance, and improved outcomes. Click to learn more https://goo.gl/CYf83b. Get Your Custom Essay on Culture In Health And Social Care Just from $13,9/Page, We will write a custom essay sample on Culture In Health And Social Care specifically for you FOR ONLY $16.38 $13.9/page. But being culturally sensitive is not limited to providing an interpreter for patients who require one. 2. Literacy and language barriers may play a role in poor communication between doctors and patients from different cultures. Cultural awareness and sensitivity is vital to effective healthcare provision. After graduating from The University of Notre Dame, she began working at Rendia to enhance the customer experience through improved systems. Whereas, In China you would expect to answer intrusive questions about personal topics, and you are expected to answer them politely, and give a broad, but polite, answer even if you don’t want to answer the question. Questions It is important to respect the British desire for privacy. These patients often have very specific privacy, modesty, and dietary requirements, including the need to avoid medication that contains alcohol. The continuum for cultural competence is broad. However, the orders in which people are greeted within a group are very strict. When first meeting someone from China, there is little difference between the methods of introducing yourself. Expect to answer and be asked intrusive questions about personal life. Don't Miss a Chance to Connect With Experts. Hispanics make up a large percentage of the U.S. Catholic population. Touch and proximity The British like a certain amount of personal space. However, Chinese people tend to greet one another by asking questions such as “have you had dinner” or “where are you going” which would very likely confuse Westerners as they would see these ‘greetings’ as general questions. As ethnocultural diversity within the US grows, psychiatrists are increasingly evaluating attitudes, beliefs, and behaviors of a broad spectrum of ethnocultural groups. MINORITY MENTAL HEALTH AWARENESS Minorities remain less likely to receive diagnosis and treatment … Read this essay’s introduction, body paragraphs and the conclusion below. Retrieved from https://paperap.com/paper-on-cultural-differences-health-social-care-communication/, Is Your Deadline Too Short? So patients may not voice their concerns or disagreement to their doctors; however, that does not mean that they will follow treatment recommendations. If you use these cultural differences at work as an opportunity to learn from each other, you can make it a much better (and humanized) workplace. We know that doctor-patient communication is of utmost importance, and that literacy and language barriers can factor in. “Culture works at all levels,” says Dr. Arthur Kleinman, professor of medical anthropology and, .” “It affects health disparities, communication and interactions in the doctor-patient relationship, the illness experience, and health care outcomes.”. She studies at the University of California, Santa Barbara. The occurrence of many diseases, injuries, and other public health problems is disproportionately higher in some groups; access to health care may be more restricted, and the overall quality of health care is deemed inferior, for people from certain racial, ethnic, and cultural populations. Some Hispanic patients may have fatalistic views, believing that illness is God’s will, notes EuroMed Info, which advises doctors to learn about the cultural traditions of the patients they care for and remain nonjudgmental when patients’ values differ from theirs. This is the gesture is used to beckon dogs in some cultures and is very offensive. but differences in cultural and ethnic identities between doctors and patients alter the quality of care because of preexisting stereotypes, health disparities, and linguistic gaps. Religious diversity is increasing as well. Eye Contact English people are taught from a young age to look people in the eye when talking to them, or listening to them. In Asia, female friends often hold hands and men casually embrace one another as they walk down the street. Family and Community. However, cultural competency shouldn’t be boiled down to a checklist. “And that is completely dependent on the cultural competence of the provider.”. Awareness is the first step to achieving cultural competency in your practice. Many aspects of communication are non-verbal, and culture plays a huge role in medical interactions. Such expectations have frequently created barriers to care that have been compounded by differences in language and education between patients and providers from different backgrounds. Fully one-third of U.S. Catholic adults are Hispanics, reports Pew. Both cultures find it polite to shake hands, so for example, if an English doctor in a hospital was meeting a new Chinese patient, they would shake hands and both would find it polite. Health Disparities in the Contemporary U.S. When you look at young African-American men in the criminal justice system, for example, there are significant disparities that exist across many aspects of community health. Waiting to be recognized. Subject: Health. Culture In Health And Social Care. This sample of an academic paper on Culture In Health And Social Care reveals arguments and important aspects of this topic. “What you want is the ability to inquire, to ask questions.”, “I tell doctors that cultural competence is as important to the outcomes of their patients… as anything that they’re going to do in terms of pharmacology or surgical procedures,” says Gail Price-Wise, MS, president of the Florida Center for Cultural Competence, Inc., in a video for, (TCH), a government initiative sponsored by the Office of Minority Health. For example, Asians and Pacific Islanders rely heavily on their extended family. But beyond that, it is the exposure to racism itself that has … ” or “nice to see/meet you. In my career, one of the situations I experienced was similar to the following example. , the Hispanic population grew by 43 percent between 2000 and 2010, as did the the Asian population, which increased faster than any other major race group during that time. Don't use plagiarized sources. Minorities in California consist of those other than non-Hispanic whites, and with their growing presence, they are becoming further underrepresented in the medical field. These patients often have very specific privacy, modesty, and dietary requirements, including the need to avoid medication that contains alcohol. In a group meeting with a group of care workers from a day care centre for adults with learning disabilities, if the most senior member is Chinese and he/she Is not acknowledged first, he/she may feel offended, leading to awkwardness in the meeting. These might include a lack of insurance, an inability to pay for care, a shortage of qualified local health practitioners, language barriers, cultural bias among practitioners, and a variety of other social, cultural, and environmental factors. When I arrived at the unit, several nurses, nursing assistants, and the ward clerk were engaged in a loud argument with a group of Moroccan friends and family members. Cultural and Diversity Considerations 2 Four Elements for Cross-Cultural Communication 1. However, cultural competency shouldn’t be boiled down to a checklist. In American culture, a lack of eye contact can be considered rude or an indicator of depression. According to the most recent census data, the Hispanic population grew by 43 percent between 2000 and 2010, as did the the Asian population, which increased faster than any other major race group during that time. “What you don’t want is doctors carrying around plastic cards listing the five things you need to think about when you see, for example, an Asian-American patient,” Dr. Kleinman tells the New York Times. For instance, among Asians/Pacific Islanders — a large ethnic group in the U.S. — the oldest male in the family is often the decision-maker and spokesperson, reports the web site EuroMed Info in an article titled “Impact of Culture on Patient Education.” In many Asian cultures, maintaining harmony is an important value, and conflict and confrontation are avoided. Western people like a certain amount of personal space, and may feel uncomfortable with such public behaviour. For example, a woman should not be touched by a man who isn’t a member of her immediate family. Want to get a price estimate for your Essay? Physicians bring their own cultural orientations to the relationship, even if they are from the ‘mainstream.’”, “I tell doctors that cultural competence is as important to the outcomes of their patients… as anything that they’re going to do in terms of pharmacology or surgical procedures,” says Gail Price-Wise, MS, president of the Florida Center for Cultural Competence, Inc., in a video for Think Cultural Health (TCH), a government initiative sponsored by the Office of Minority Health. . , including “A Physician’s Practical Guide to Culturally Competent Care,” a self-directed online training course that qualifies for CME credits. Learning to nurture cultural respect and inclusion is vital to reducing health disparities and to facilitate and improve access to high-quality healthcare that is directly responsive to a patient’s needs. They expect their doctor to tell them what to do rather than viewing themselves as partners in the health care decision-making process. The American “melting pot” metaphor has never been more appropriate, as racial and ethnic, continue to increase in our country. Awareness and acceptance of cultural differences •Do you look for opportunities to meet and interact with individuals who are from When a Chinese teacher is having a one-to-one meeting at a school with an English parent of a child having problems in the school, the parent may be taken aback or surprised if the Chinese teacher started asking questions about his/her personal life, as this is normal in China, whereas in Britain it is not. Karyn Vilbig was the Director of Customer Success for Rendia and a member of the Customer Success Team. Finally, many cultural groups, like older generations in general, may have a more authoritative view of healthcare professionals. Cultural Competence in Healthcare Examples Dietary considerations: Healthcare staff should be trained in the dietary and religious needs of their patients. Whether it is the dynamic between race, gender, or even generations, we must recognize that “culture” has many layers to it, and we cannot function in our biases as healthcare professionals. Cultural Sensitivity in the Healthcare Community Is No Longer an Option. Another example is in Chinese culture, where a Chinese patient may be showing respect to a physician by avoiding eye contact. Doctors need to realize that they also bring their own cultural context to patient relationships, even if they don’t realize it. A person’s perception of the world and his or her comprehension of a word or sentence are affected by culture. Many aspects of communication are non-verbal, and culture plays a huge role in medical interactions. If you contact us after hours, we'll get back to you in 24 hours or less. By continuing we’ll assume you’re on board with our cookie policy. If an English care worker in a day care centre for the elderly used a finger motion to invite a Chinese patient over to them, the Chinese patient would get the impression that the care worker thinks they are superior, as in Asian culture pointing and using a finger motion is related to beckoning dogs, and the Chinese patient could be very offended by this gesture. “Culture works at all levels,” says Dr. Arthur Kleinman, professor of medical anthropology and psychiatry at Harvard Medical School, in the New York Times article, “Bridging the Culture Gap.” “It affects health disparities, communication and interactions in the doctor-patient relationship, the illness experience, and health care outcomes.”. Body gestures, such as pointing a finger to something, in Western societies are accepted as normal. Patient Communication That Makes a Difference. This may be misread by Western people, who consider eye contact as polite and confident, and misunderstanding may occur. Sorry, but copying text is forbidden on this website. Don’t ask personal questions. When first meeting someone new, in both Western and Asian societies, it is polite to address them by a title, such as Mr, Mrs or Miss, and then their last name, until invited to call them by their first name. “There are many ways that race and ethnicity are connected to health. In Western societies it is polite to simply say “hello, how are you? If you need this or any other sample, we can send it to you via email. Everyone retains certain beliefs as a result of family and community influences, especially in other countries. If two female work colleagues who had recently both started working in a care home for the elderly, and one of them was Chinese and the other was English had just become friends, and the Chinese one kept holding the others hand, as a sign of friendliness in their culture, this could make the other care worker feel very uncomfortable in this situation, and feel like the Chinese care worker Is invading their personal space. For more strategies on improving doctor-patient communication, see, For instance, among Asians/Pacific Islanders — a large ethnic group in the U.S. — the oldest male in the family is often the decision-maker and spokesperson, reports the web site EuroMed Info in an article titled “, .” In many Asian cultures, maintaining harmony is an important value, and conflict and confrontation are avoided. Language and cultural misunderstandings directly affect quality of care, and have a direct impact on your bottom line. Over the past couple of decades, the demographics of the U.S. population have changed considerably. “What you don’t want is doctors carrying around plastic cards listing the five things you need to think about when you see, for example, an Asian-American patient,” Dr. Kleinman tells the, . “What you want is the ability to inquire, to ask questions.”. Every step of the care process, from getting an accurate medical history to developing a treatment plan that the patient understands and is motivated to follow, requires trust and a good relationship between the provider and the patient, she says. It EuroMed Info advises doctors to ask patients open-ended questions and follow their lead about “appropriate ways to facilitate communication within families and between families and other health care providers.”. In Asia, female friends often old hands, and men casually embrace one another as they meet in the street. If two female work colleagues who had recently both started working in a care home for the elderly, and one of them was Chinese and the other was English had just become friends, and the Chinese one kept holding the others hand, as a sign of friendliness in their culture, this could make the other care worker feel very uncomfortable in this situation, and feel like the Chinese care worker Is … Some Hispanic patients may have fatalistic views, believing that illness is God’s will, notes EuroMed Info, which advises doctors to learn about the cultural traditions of the patients they care for and remain nonjudgmental when patients’ values differ from theirs. Let Professionals Help You, Leave your email and we will send you an example after 24 hours 23:59:59, Let us edit for you at only $13.9/page to make it 100% original. For example the most senior member of the group should be acknowledged first, and the host should be introduced to the guest first. Cultural differences may become an obstruction to effective communication. In today’s changing cultural climate, it’s no longer a choice to become culturally sensitive, it’s a necessity. On more formal occasions it is considered polite to give your full name, job positions and the place you work for. Hispanics make up a large percentage of the U.S. Catholic population. The concept of cultural Respect has a positive effect on patient care delivery by enabling providers to deliver services that are respectful of and responsive to the health beliefs, practices and cultural and linguistic needs of diverse patients. “And that is completely dependent on the cultural competence of the provider.”. In Asian societies however, eye contact is thought to be disrespectful or rude, and lack of eye contact doesn’t mean that a person is not paying attention. For example, ensure your staff doesn’t offer pork or shellfish to Jewish for Muslim patients. Cultural competency is required to provide quality comprehensive health care. At Paperap.com you will find a wide variety of top-notch essay and term paper samples on any possible topics absolutely for free. in general, may have a more authoritative view of healthcare professionals. Asians typically use their entire hand to point to someone or something. In multicultural and minority populations, the issue of communication may play an even larger role because of behavioral, cognitive, linguistic, contextual, and … In health care organizations and physician practices, dynamic relationship issues and concerns among family members and their physicians often provide an endless source of cultural challenges. Many cultures have special dietary considerations that should be noted. EuroMed Info advises doctors to ask patients open-ended questions and follow their lead about “appropriate ways to facilitate communication within families and between families and other health care providers.”. Culture care is imperative for caregivers to meet the cul-tural needs of elderly clients, manage differences and deliver best care possible. THC offers a number of tools and resources, including “A Physician’s Practical Guide to Culturally Competent Care,” a self-directed online training course that qualifies for CME credits. Culture can be defined as a system of meaning that a group of people share.1 This system is adaptive and can be taught and reproduced.2 People tend to experience health and disease from the perspective of their own culture, and create expectations of health care based on these experiences.3 Communication problems that can lead to inadequate care arise when the patient's culture and the doct… While the large majority of Americans — roughly 7 in 10 — continue to identify as Christians, other faiths are growing in the U.S. Health Care Decisions by Generation: How Do Patients Differ. Cultural values in health care play a very important role in the outcome of ailment or diseases process of an individual. Here are three examples from my career that show how deeply culture impacts medical care: I once had a patient from Morocco who had to be hospitalized for pneumonia. All the content of this paper is just her opinion on Culture In Health And Social Care and should not be seen as the way of presenting the arguments. spaced), Paper type: Essay , Karyn is passionate about education and believes that learning happens everywhere. What does this mean for healthcare providers? Everything from eye contact to whom to address in the exam room can be affected by patients’ cultural backgrounds. Nurses will need to work hard at becoming aware of cultural differences and providing culturally competent care. They expect their doctor to tell them what to do rather than viewing themselves as. For health care experts like Patricia Prelock, Ph.D., dean of the College of Nursing and Health Sciences at the University of Vermont, these changing demographics underscore the importance of cultural diversity in a profession where the patient-provider relationship is key to determining the quality of care. Eye contact is thought to be disrespectful or rude, and lack of eye contact does not mean that a person is not paying attention. It is defined as a set of congruent behaviors, attitudes, and policies that permit a system and its professionals to incorporate the importance of culture at all levels and adapt to cultural differences (Cross et al. Beckon dogs, and dietary requirements, including the need to avoid medication examples of cultural differences in health care contains alcohol of... Healthcare and other industries to point to something, in modern medicine, sometimes focus! Enhance the customer Success for Rendia and a member of the U.S. Catholic population some the. 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